Keith Conley

Keith E. Conley is an Executive leader with experience leading large tech-enabled service organizations through acquisitions, turnarounds, complex solution selling, P&L management, and client loyalty. Keith’s career spans multiple industries, including legal services, financial services, retail, high tech, manufacturing, aerospace, and pharmaceuticals. In his most recent role, as CEO of Conley, LLC, Keith provides management consulting services to Private Equity and Investment firms with M&A due diligence of both legal service providers and legal software acquisition targets. Keith works with the due diligence team in helping interpret information in the data room,  speak and assess target management team, provide deal risk assessment and aid in valuation.

Prior to Conley, LLC, Keith spent 12 years (2008-2020) in various roles on the Executive team at EPIQ (formerly DTI) a $1 Billion, privately owned company providing legal process outsourcing solutions to Fortune 100 and Am Law 100 firms. As Co-President and Chief Operating Officer, Keith grew the company from $80 Million to $1,2 Billion through organic growth and 22 accretive acquisitions. Keith had P&L responsibility for 8,000-employees, 19 countries and 80 offices world-wide. Keith led corporate strategy, four global business unit Presidents, IT, Marketing, and offshore operations. Also, while at EPIQ, Keith increased Electronic Discovery sales from $8 million to $250 million and transformed a struggling low margin Electronic Discovery business into a 30% EBITDA thriving growth business.

Keith spent 6 years (2002-2008) at NCR Corporation, a $6 billion public technology company delivering IT service solutions through ATMs, Retail Systems, and Teradata® data warehouses. While at NCR, Keith was responsible for 300 professionals who supported a $500 million Managed Services business. Career highlights include improving account profitability in 30 of 46 Managed Services accounts with increases ranging from 9% to 109%, increasing Managed Services revenue 5% year-over-year, and increasing Professional Services gross margins from 12% to 37%.

Prior to NCR (from 1999-2001) Keith worked for s1 corporation, a $200 million public company that provides internet-based software to financial service organizations. As Vice President, Americas Professional Services (2000-2001) Keith had P&L responsibility for the $60 million Client Engagement business, comprised of 350 employees. In this role, he successfully merged and integrated two large high-growth acquisitions ($100 million and $120 million revenue businesses). He also increased professional service sales 70% from $35 million to $60 million.

Keith spent 2 years (1997-1999) with Deloitte & Touche Consulting Group as a member of the South Manufacturing Leadership Team, increasing company revenues at the height of Enterprise Resource Planning (ERP) industry explosion, including a $1 million engagement for a $3 billion division of Monsanto and designing a $450 million margin-improvement and cost-reduction plan, realigning the division into a process-centered organization. Keith also sold a $1.5 million engagement for Lockheed Martin Aerospace and guided an $8 billion Aerospace executive team and organization through ERP software selection, achieving $220 million in annual cost reduction and $360 million in inventory reduction.

Prior to Deloitte and Touche, Keith spent 9 years (1988-1997) with Gemini Consulting, a subsidiary of Capgemini, one of the world’s largest management-consulting firms. As Vice President, Canada (1994-1997) he led brand management, go-to-market strategies and positioning, pricing, P&L, and client management. Keith also transformed Nova Corporation, a $3 billion chemical entity, into a profitable company while leading program team of 55 consultants and 150 full-time client team members across 3 continents. Other highlights at Gemini include re-engineering a project for $6 billion division of DuPont, enhancing revenue by $400 million while reducing costs by $350 million, and streamlining product development for the Saturn division of General Motors, decreasing product time-to-market by 60%.

Keith is an advisor for Iron Forums, helping men who are Christian CEOs become spiritually mature business owners, leaders, husbands, and parents. He is also a board of director at Obria Medical Clinic,  an accredited, non-profit women’s health clinic providing free and low-cost prenatal care in Metro Atlanta. Active member of Lake Oconee Church. Keith holds an MBA from Boston College and a BS in Civil Engineering from Lehigh University